Training

Training

With training provision perfectly aligned to your business needs you can bring alive the full potential of our most powerful features.

We provide an adept and comprehensive range of training:

  • End Users Training
  • Business Users Training
  • Technical Training
  • System Administration & Operations Training
  • System Data Base & Operations Training

We also offer advanced and bespoke training courses on the following subjects

Power Reports

Power Reports

SQL Queries and extracting specific data from your database which is not already written in to ebillz.

This course will enable you to:

  • Write simple SQL select queries
  • Include wildcards and operator within a query
  • Write an Interactive query
Dealer Commission

Dealer Commission

Fine-tune advanced knowledge of Dealer Commission:

  • Set Up - Adding Dealers/connecting dealer/adding dealer splits and overrides
  • Calls - adding dealer commission to call charges
  • Services - adding dealer commission to recursive charges
  • Process of a Statement Run
Financial & New Features

Financial & New Features

Financial functionalities within ebillz including:

  • Direct Debit Collections
  • Exporting to accounts package (Sage)
  • Analysis Codes
  • Credit Control
  • Detailed explanation of Financial Reports
  • New features added into ebillz in last two releases
Tariffing & New Features

Tariffing & New Features

Discover the potential within Tariffing functionalities:

  • Operator/Tariff Creation
  • Exporting and Importing Operators/Tariffs
  • Operator/Tariff Maintenance and pricing
  • Understanding Promotion Plans/Bundle Plans
  • Mobile Class Translation
  • Number Maintenance
  • Affinity Group Management - Set up and Connection
  • Non Geographic Billing and Connection
  • New features added into ebillz in last two releases
Billing Managers Course and New Features

Billing Managers Course and New Features

Tailored for Billing Managers seeking advanced knowledge of rating engines and billing procedures:

  • CDR house keeping
  • CDR Load Tools
  • Nicknames
  • Pre-billing reports
  • The full process of the bill generation
  • New features added into ebillz in last two releases

We also offer

  • Online Training
  • One-to One Tutorials
  • Onsite Training & Installation

To arrange training please contact a member of the support team or your account manager Or if you would like to request a break down of our training courses please call 0844 770 2274 or e-mail sales@ebillz.com